Good communication: What is important to us as a service provider?

What is important for us in customer communication?

In addition to our user-friendly software solutions, our customers especially appreciate the good communication with tracekey. They have consistently praised us for our services in satisfaction surveys and personal conversations. Being easily reachable, implementing our customers’ wishes quickly, and providing uncomplicated assistance – we try to implement these three core competencies whenever possible.  But how […]

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The advantages of agile working for pharmaceutical serialization

Agile work tracekey +pharma

With the Falsified Medicines Directive (EU FMD), a major digitization project was legally imposed on the entire pharmaceutical industry. From manufacturers, contract packagers, marking systems, and line producers to pharmacies – everyone was involved and had to integrate new processes, systems and hardware into their work within a few years. At the same time, a […]

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2020: Year in Review

Jahresrückblick/Review 2020

When the first lockdown started in Germany in March, we did not yet know how the global pandemic would affect the pharmaceutical industry and thus us. We are happy to say that 2020 was a good year for us from a professional perspective. Particularly, we have to thank our employees for this, who gave their […]

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The tracekey Community Cloud

tracekey community cloud plus connected world

What the Big Ones Can Learn from Us Our corporate strategy is based on three pillars. The consistent operation of our solutions in the cloud, a modern and flexible software architecture, and agile organizational and development processes. As a full-service solution, we offer our customers from the SME segment what they need. A sustainable, future-proof, […]

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tracekey as an agile company

Since 2013 we work in agil teams.

How Scrum and Co. help us to use our resources effectively Global compliance is essential for the pharmaceutical industry. Therefore, companies need serialization providers, whose offer covers all requirements on a global level, to implement the numerous regulations. As an agile company, tracekey can ensure this offer with significantly fewer resources as many larger software […]

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